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How krm888 Looks After Your Account Data

This page sets out what we collect when you open an account, deposit through Touch 'n Go eWallet, Boost or GrabPay, or spin a round on Tioman Treasure Slots, and why we keep it.

Account dataPayment recordsDevice logsYour request rights
krm888 How krm888 Looks After Your Account Data
ASK US DIRECTLY

Reach Us About Your Data

Team online

Live chat

Open live chat from your account dashboard to ask what personal data we hold, request a correction, or flag a login you don't recognise.

Account verification desk

If a data request needs identity proof — matching your Maybank2u or e-wallet details to your account name — our verification team handles it alongside your usual withdrawal checks.

Written request

Send a written request through the contact form on your account page if you want a copy of your data history or want an entry deleted after account closure.

HOW WE SECURE IT

Account Security And Data Retention

Login protection

Your account login is paired with OTP verification sent to your registered number, so a password alone can't move funds out of your wallet or change your payment details.

Payment data separation

Touch 'n Go eWallet, Boost and GrabPay transaction references are stored apart from your game activity logs, limiting what any single system access point can expose.

Cookie use

We use cookies to keep you logged in between sessions and to remember your preferred game lobby view, not to track you across unrelated sites.

Retention and deletion

Transaction and account records are kept as long as your account stays active plus a reasonable period after closure for dispute handling, then removed on request where law permits.

Common Questions About This Policy

No. We keep the transfer reference and amount for matching your deposit to your account, but your e-wallet login and PIN stay with the payment provider, never with us.

Yes. Request it through live chat or the contact form on your account page and our team will walk you through what's on file, usually tied to your verification step.

Records stay linked to your account while it's active, plus a reasonable period afterward for dispute handling, then they're removed where local law allows it.

No. Cookies here keep your session logged in and remember your preferred lobby setup, like whether you land on slots or Badminton Sportsbook first, not third-party tracking.

Core account and transaction data is retained briefly for compliance and dispute purposes, then deleted on request where law permits, separate from any active payment provider records.

Reach the account verification desk through live chat or the written request form — they'll update the entry once your identity matches your payment or Maybank2u record.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.